At Hashmite Enterprises, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

15-Day Refund Policy

You have 15 days from the date of delivery to request a refund. If 15 days have passed, unfortunately we are unable to offer you a refund or exchange.

Eligibility for Refunds

To be eligible for a refund:

• The item must be unused, in its original condition, and in the original packaging

• Proof of purchase (order number or receipt) is required

• The item must not be damaged due to misuse or normal wear and tear

Non-Refundable Items

Certain items are not eligible for refunds, including:

• Gift cards

• Downloadable or digital products

• Personal care or hygiene items (if opened)

• Items marked as final sale

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original method of payment within a few business days.

Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account again

• Contact your card issuer or bank, as processing times may vary

• If you’ve done all of this and still haven’t received your refund, please contact us

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect

• Shipping costs are non-refundable

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue promptly.

Contact Us

If you have any questions about our refund policy, please contact our customer support team. We are always happy to assist you.

📧 Email Us
Send us an email and we’ll get back to you as soon as possible.
Email: info@hashmite.co.uk

Contact No# +447404276714